Business Process and Systems Engineering

Starting your Research

Starting your Research

Encyclopedias, handbooks and subject specific dictionaries will help provide useful background information, as well as terms to use when searching the databases. For example:

Chang, J. F. (2006). Business process management systems: Strategy and implementation. Boca Raton, FL: Auerbach Publications.	Gibson, J. E., Scherer, W. T., & Gibson, W. F. (2007). How to do systems analysis. Hoboken, NJ: Wiley-Interscience.
Madison, D. (2005). Process mapping, process improvement, and process management: A practical guide for enhancing work and information flow. Chico, CA: Paton Press.	Shankaraman, V. (2007). Business process engineering methodology. Singapore: Pearson/Addison Wesley.

A GOOGLE search can also help find background information and suggestions for more keywords.

Keywords & OPAC

Keywords & OPAC

Use OPAC (Online Public Access Catalogue) to find books, journal titles and audio-visual materials in the Library. When searching for information, you need to use keywords. See below for some suggestions.

Business – Data processing	Information resource management	Management information systems
Process control – Data processing	Process control - Management	Reengineering (Management)
Systems engineering	Technological innovation

Search OPAC now

Finding Articles Online

Finding Articles Online

The articles inside magazines, journals & periodicals are very useful sources of information. Articles are different from books because:

• they are much more up-to-date
• they are shorter (less to read!)
• they concentrate on topics or specific aspects of topics
• there are many articles being published all the time so you have more choice.

The library catalogue, OPAC, does NOT tell you what articles the Library has, only which journals or periodicals, so the easiest way to find articles is to use the online databases.

• Academic Search Premier

• Business Source Premier

• MAS Ultra

• Regional Business News

• ProQuest Science Journals

Newspaper Articles

Newspaper articles are also very useful sources of information, and can be found in the LexisNexis Academic and the Factiva databases.

• Factiva (Dow Jones)

• LexisNexis Academic

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Click here for a list of all the databases subscribed to by TP Library.

Recommended Websites

Recommended Websites

BPM.com - for articles, analyst briefings, newsletters, white papers and more on the topic of Business Process Management.

Technological Innovation in New Zealand - with technological innovation being "the commercialisation of new technically based products and processes", this site looks at the history of New Zealand's successful technological innovation.

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