Aviation Management and Services

Starting your Research

Starting your Research

Encyclopedias, handbooks and subject specific dictionaries will help provide useful background information, as well as terms to use when searching the databases. For example:

Recommended Books:

International Civil Aviation Organisation (2004). Aeronautical information services. Montreal: International Civil Aviation Organisation.	Lumpé, M.P. (2008). Leadership and organization in the aviation industry. Aldershot, Hampshire: Ashgate.
Graham, A. (2008). Managing airports. Oxford: Butterworth-Heinemann.	Kossmann, M. (2006). Delivering excellent service quality in aviation: A practical guide for internal and external service providers. Aldershot, Hampshire: Ashgate.

A GOOGLE search can also help find background information and suggestions for more keywords.

Keywords & OPAC

Keywords & OPAC

Use OPAC (Online Public Access Catalogue) to find books, journal titles and audio-visual materials in the Library. When searching for information, you need to use keywords. See below for some suggestions.

Aeronautics, Commercial – Management	Aircraft Industry – Management	Aircraft Industry – Customer Services
Airlines – Customer Services	Airlines - Employees	Airlines – Management
Airport capacity	Airports – Management	Airports - Planning
Airports - Security measures	Aviation management	Project management
Strategic planning

Search OPAC now

Finding Articles Online

Finding Articles Online

The articles inside magazines, journals & periodicals are very useful sources of information. Articles are different from books because:

• they are much more up-to-date
• they are shorter (less to read!)
• they concentrate on topics or specific aspects of topics
• there are many articles being published all the time so you have more choice.

The library catalogue, OPAC, does NOT tell you what articles the Library has, only which journals or periodicals, so the easiest way to find articles is to use the online databases.

• Air Transport Intelligence

• Academic Search Premier

• MAS Ultra: School Edition

• International Civil Organisation Data 1 (ICAO Data) or International Civil Organisation Data 2 (ICAO Data)

• ProQuest Science Journals

Newspaper Articles

Newspaper articles are also very useful sources of information, and can be found in the LexisNexis Academic and the Factiva databases.

• Factiva (Dow Jones)

• LexisNexis Academic

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Click here for a list of all the databases subscribed to by TP Library.

Recommended Websites

Recommended Websites

Civil Aviation Authority of Singapore - The Civil Aviation Authority webpage is the first step to understanding Aviation in Singapore.

International Air Transport Association - The International Air Transport Association represents, leads and serves the airline industry in general. Find out more about Aviation here!

Intute: science, engineering, technology - a free online service providing access to web resources for education and research. All material is evaluated and selected by a network of subject specialists to create the Intute database. These subject specialists are based in seven universities who work with a host of partners to evaluate web resources and provide a structured approach to help people find and used them.

Landings.com - provides up-to-date information on news within the Aviation industry. Beyond this, it also has an interactive forum in which users can discuss various topics.

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